How do I set prohibited items or allergic ingredients for my child?
At Smart Canteen, your child’s health and dietary needs are a top priority. That’s why we allow you to define prohibited items and allergic ingredients that your child should not be allowed to purchase.
✅ To set dietary restrictions:
Log in to your account at dashboard.smartcanteen.ae or through the Smart Canteen app.
Click on your child’s Name Card.
Under Prohibited Items:
Choose from list of all canteen items (e.g., soft drinks, sweets, etc.)
Under Allergic Ingredients:
Select known allergens from a list (e.g., nuts, dairy, gluten, eggs).
Click Save to apply the settings.
⚠️ What happens next?
The system will block these items from being purchased using your child’s card.
You can update or remove restrictions at any time.
🛡️ This feature adds an important layer of safety, especially for children with food allergies or dietary restrictions.